Support
We're happy to help.
Contact
Email: [email protected]
We usually reply within 2 business days.
Frequently asked questions
How do I cancel my subscription?
Subscriptions are managed through the App Store or Google Play. You can cancel from your device's account/subscription settings. Deleting the app does not cancel a subscription.
How do I delete my account and data?
In the app, go to Parent Area → Privacy & data → Delete account & data. This permanently deletes your household, child profiles and activity records from our servers. You can also email us.
Are there ads or tracking?
No. We show no ads, we do not track your child, and we use no third-party analytics.
I forgot my parent PIN.
For your security the parent PIN is stored only on your device, never on our servers. That means there is currently no automatic reset — please email us and we'll help you.
Is created content appropriate?
AI-generated stories pass content-safety filtering. If something still seems off, please report it and we'll act quickly.